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CAEM section H 4 branches

How to open a warehousing, logistics, courier or customs company in Moldova

Warehousing, terminals, forwarding and customs, courier — four trades that fit inside one logistics contract and answer to four different sets of rules. One is licensed, two are notified to different authorities, and the fourth asks for nothing until the day you take in food or uncleared goods.

CAEM codes
Divisions 52 and 53
Permits
Only one is licensed
customs; the rest are notifications
Share capital
No minimum
Registration time
~3 working days

The sector in figures

≈ 1,070 € average gross wage in the sector
122 licensed companies in Moldova, 3 September 2026
1,018 companies reporting in the sector, 2025
≈ +11% employees in the sector

Figures for Q4 2025.

These are the codes you declare when you register. A company may declare up to five principal activities, so you are not limited to a single branch.

Warehouse and handling: when you need no permit at all, and when you do

An ordinary commercial warehouse needs no licence, no authorisation and no notification to the town hall. You declare the code at registration and can sign the first contract. Two situations change the picture entirely: food makes you a food business operator, and uncleared goods bring you under customs supervision, with an authorisation and a guarantee.

CodeActivityWhat it means in practice
52.10 Warehousing and storage The base code of a warehouse: holding someone else’s goods, refrigerated or not.
52.24 Cargo handling Loading, unloading, palletising, transhipment — the service sold alongside the storage.

Storage and cargo handling are not licensed activities and are not commercial activities, so no notification goes to the town hall. If you store food you need a food safety registration certificate from the National Food Safety Agency. If you hold goods under customs supervision you need an authorisation from the Customs Service and a guarantee.

Who buys it

Importers and distributors who would rather not tie up capital in warehouses of their own, retailers at seasonal peaks, and online shops outsourcing fulfilment. The contract is priced per pallet or per square metre, a monthly rate plus handling, and renews quietly for years — the most predictable revenue in the category, and the hardest to win from a standing start.

What is different about the money

It is the only branch in the group where the investment comes before the customer: the building, the racking, the forklifts and the stock system are paid for before the first pallet arrives. In exchange, a full warehouse loses customers more slowly than anything else here, because moving stock to another operator costs the client more than the difference in rate.

Bus stations and terminals: a connected activity with a manager of its own

A bus station is an activity connected to road transport, registered with the National Road Transport Agency rather than licensed. The law sets out its minimum facilities point by point and requires, exactly as a haulage company does, an employed transport manager holding a certificate of professional competence and answerable for the station.

CodeActivityWhat it means in practice
52.21 Service activities incidental to land transportation Bus stations, road terminals, parking and services for vehicles in transit.
52.22 Service activities incidental to water transportation Port services. In Moldova that means, in practice, the port at Giurgiulesti.
52.23 Service activities incidental to air transportation Ground handling, air cargo terminals and services for aircraft.
Notification

Entry of a bus station in the Register of Operators

Authority
National Road Transport Agency
Valid for
Unlimited

Operating a bus station. A notification is filed with the documents proving the right to use the building and land for at least a year, and the employment contract of the transport manager answerable for the station. The undertaking must cumulatively meet the conditions of material base, financial standing, professional competence and good repute, and the minimum facilities — ticket office, information desk, two platforms, toilets with two cubicles, a waiting room seating at least 20 — are written into the statute.

Who buys it

The bus station’s customer is not the passenger but the operator: it earns from access contracts and commission on tickets sold, and operators running regular services have a right of non-discriminatory access. Freight terminals sell instead to hauliers and forwarders, while port and airport terminals work with a small number of large clients.

What is different about the money

Revenue is tied to transport programmes approved by the authorities rather than to market demand: if the routes through the town change, the takings change with them, without your having done anything. It is the branch most dependent on administrative decisions in the whole category.

Freight forwarding and customs brokerage: the category’s only licence

Freight forwarding needs no permissive act at all. Customs brokerage is the opposite: it is the only licensed activity in this category. The licence is issued by the Public Services Agency for an unlimited term, costs 3,250 lei, and requires, among other things, at least one employee who will carry out the customs formalities.

CodeActivityWhat it means in practice
52.29 Other transportation support activities Freight forwarding and customs brokerage both sit here, though one is licensed and the other is not.
Licence

Licence for customs brokerage

Authority
Public Services Agency, with the Customs Service involved
Valid for
Unlimited

Declaring goods and carrying out customs operations on someone else’s behalf, as a business. It costs 3,250 lei, halved for a company registered no more than a year before it applies. The conditions are a technical and material base, equipment to connect to the customs information system, no systematic breaches that cost the budget more than 250,000 lei, and at least one employee who will carry out the customs formalities.

Who buys it

Importers and exporters who would rather not run a customs department, plus hauliers who buy their declarations outside the firm. The service sells on two things: how fast goods clear, and the fact that your mistake becomes the client’s customs debt. Contracts are therefore won on reputation and lost in a single day held at the border.

What is different about the money

Forwarding can start with a laptop and a list of hauliers; brokerage needs the licence, the equipment to connect to the customs information system, and people who have passed the exam. Forwarding commission is earned per trip and brokerage fees per declaration — two short cycles that convert to cash far faster than warehousing does.

Courier and postal services: a free notification, then an annual charge

Courier work falls under the general authorisation regime: you notify ANRCETI before starting, wait for no decision, and the certificate and entry in the public register arrive within 15 days. The paperwork is free and does not expire. What you do pay is an annual regulatory charge calculated as a percentage of postal service revenue.

CodeActivityWhat it means in practice
53.10 Postal activities under universal service obligation The universal postal service, the one the state binds on coverage and tariffs.
53.20 Other postal and courier activities The ordinary code of a courier company, delivery for online shops included.
Notification

Notification under the general authorisation regime for postal services

Authority
National Regulatory Agency for Electronic Communications and Information Technology
Valid for
No time limit

Any postal or courier service, notified before the activity begins. Processing the paperwork is free, and the certificate and entry in the Public Register of Postal Service Providers arrive within 15 days. The conditions require premises for serving users, technical equipment and means of transport. An annual regulation and monitoring charge of up to 0.1% of the previous year’s postal service revenue is payable.

Who buys it

Online shops are the engine, and what they want is doorstep delivery and cash on delivery. Above that sit business documents — banks, notaries, leasing companies — which pay more per envelope than a shop pays per parcel, because they need proof of delivery. E-commerce brings the volume; documents bring the margin.

What is different about the money

The cost is not the van, it is density: the same courier delivers ten parcels along a street in Chisinau and three across a district, on the same wage and almost the same fuel. Rates are therefore built by zone, and a new firm makes money in the city and loses it in the country until volume catches up.

Not sure which codes to declare? We pick them for you, in your file.

How the sector got here

  1. 29 April 2016

    Postal Communications Law no. 36/2016

    Postal and courier services move to the general authorisation regime: the right to operate follows from a notification, with no explicit decision from the regulator and no limit in time.

  2. 1 January 2024

    Customs Code no. 95/2021

    The new Customs Code applies. Customs representation may be direct or indirect, and may be carried out not only by a licensed broker but by any economic operator meeting the authorised economic operator criteria.

  3. 1 January 2027

    Customs Code no. 95/2021

    Centralised clearance and the entry summary declaration come into force: a company will be able to lodge a declaration at one customs office for goods presented at another. For a broker or a forwarder, that changes where they need to be physically present.

What the sector pays and who the companies are

Warehousing and transport support paid around 1,070 euro gross a month at the end of 2025 — above the national average, which was about 820 euro. It is the only division in the transport section that sits above the national figure, and it sits well above it: land transport, its neighbour in the same section, paid around 600 euro.

The figure in the tiles above is for division 52 — warehousing, cargo handling, terminals, forwarding and customs. For courier and postal work, which make up division 53, the level is a different one entirely: around 590 euro, the lowest in the whole section. If you are opening a courier company, your payroll looks like a haulier’s, not like a warehouse operator’s.

The structure of the two divisions is opposite too. In warehousing and support activities about a thousand companies filed accounts for 2025, employing a little over six thousand people between them — many small firms. In postal and courier work 87 companies filed, employing more than four thousand — a few large ones, dominated by the national postal operator. You enter one as the thousand-and-first player; you enter the other alongside a handful.

One number explains why the category is worth looking at now: in the same quarter that employee numbers in land transport fell by almost 10%, employee numbers in warehousing and support activities rose by more than 11%. Inside one statistical section, the half with lorries is letting people go and the half with warehouses is hiring.

Why these four trades part company

They sell together. A logistics contract usually covers the warehouse, the handling and the forwarding, and the client wants one invoice. The legal regimes, by contrast, do not mix at all.

The warehouse is free: it is not among the licensed activities and is not a commercial activity, so there is nothing to file anywhere. The bus station registers with the National Road Transport Agency and needs a manager of its own. Courier work is notified to ANRCETI and brings an annual charge on turnover. And customs brokerage is the only licensed activity in the whole category — in fact the only licence in the entire nomenclature of permissive acts that reaches divisions 52 and 53 at all.

That sets the natural order of decisions. First you settle what you will sell in the first two years, then you choose the codes, then the paperwork. The reverse does not work: a licence asked for too early costs twice as much, and one asked for too late blocks a contract already signed.

What it costs to start

Registering the company is the cheap, fast part. An LLC has no minimum share capital, the file is lodged with the Public Services Agency, and the company is usually registered within a few working days.

After that the costs diverge by branch. A commercial warehouse has no authorisation fees at all, but the largest upfront investment in the group: space, racking, handling equipment and a stock system. Courier work starts cheaply — the notification costs nothing — but pays the regulatory charge every year, calculated as a percentage of postal service revenue, so the cost grows as you do. Customs brokerage has one clear fee, 3,250 lei, halved for a company registered no more than a year before it applies.

The tax regime is chosen on turnover and headcount, and the VAT threshold arrives quickly in a company invoicing transport and storage to business clients. Worth deciding in the first month rather than after the obligation appears.

What to know before you start

The 50% discount on the broker licence has a calendar condition

The licence fee is 3,250 lei, but for applicants registered no more than a year before they apply it is halved. A new company therefore pays 1,625 lei — provided it asks for the licence within its own first year.

The practical consequence: if you know you will do customs brokerage, do not put the application off until the first large client. The year runs from the company’s registration, not from the moment you felt ready.

The licence does not expire, but your clients’ mistakes can cost you it

A customs broker licence is issued for an unlimited term, which sounds comfortable. The counterweight is that the Customs Service monitors compliance continuously and may check on its own initiative whenever signs of non-conformity appear.

Withdrawal follows, among other grounds, from two or more customs offences costing the budget at least 500,000 lei cumulatively within a year. In a trade where you declare someone else’s goods on the strength of documents they hand you, that threshold can be reached through errors that are not yours. This is why serious brokers check the documentation before declaring and turn away clients in a hurry — a decision about risk, not about manners.

Suspension, separately, may not exceed six months, and the holder may ask for it. For a company that has temporarily lost the person who passed the exam, that is better than declaring without them.

The right to declare belongs to a person, not to the company

The licence belongs to the company, but only the person who has passed the exam concluding the customs training course may declare on the broker’s behalf. Separately, the law requires the company to employ at least one person who will carry out the customs formalities.

It is the same structure road transport has with its transport manager: the company holds the permit, and a named individual makes it usable. Plan the hire before promising a client a deadline, because the pool of people who have passed the exam is small.

The same pattern returns at the bus station: among the documents attached to the notification is the employment contract of the transport manager answerable for the station, and if they leave, the company has 30 days to replace them.

A warehouse becomes something else the day you take in food or uncleared goods

An ordinary warehouse needs no paperwork. But the moment you accept food, you become a food business operator and need a food safety registration certificate from the National Food Safety Agency, at 150 lei — or a sanitary-veterinary operating authorisation, for products of animal origin.

And the moment you accept foreign goods under customs supervision, you come under the Customs Code: you need an authorisation from the Customs Service to operate temporary storage facilities, the premises may not be used for retail sale, management has to remain exclusively yours, and you have to provide a guarantee.

Neither of these appears in the nomenclature of permissive acts — they live in their own statutes alone. An entrepreneur who checks the list of licences and concludes that storage is unregulated is right until the first day pallets arrive from customs.

Centralised clearance arrives in 2027 and changes where you need to be

The Customs Code has articles that come into force later, and one of them bears directly on forwarders and brokers: from 1 January 2027 centralised clearance applies, meaning a declaration can be lodged at one customs office for goods presented at another.

For a company building its network now, that is planning information rather than operating information: offices beside every border crossing lose part of their rationale, and a well-equipped central team gains. If you are signing a five-year lease next to a customs post today, it is worth thinking about what changes in year three.

For logistics the answer is an LLC, and here the argument is stronger than usual. A customs broker licence is issued, by the Customs Code’s own definition, to a legal person — a sole trader is simply not eligible for that branch.

A sole trader is not a legal person, and the holder is liable without limit, with their entire personal estate. In a field where somebody else’s goods sit in your warehouse or travel in a lorry you hired, the exposure is not theoretical: a fire, a theft or a wrong customs declaration produce losses that quickly exceed a small company’s capital. Insurance covers part of it; the legal form covers the rest.

A joint-stock company remains a form for capital contributed by several investors. It becomes relevant only once you are building a terminal or a large facility on outside finance — by which point you will have advisers of your own anyway.

From idea to registered company

  1. You check the name and confirm it is free.
  2. You choose the CAEM codes that you declare as principal activities.
  3. You prepare the constitutive act, the statute and the administrator’s details.
  4. You file the documents with the Public Services Agency and receive the certificate with your IDNO.

How we help

Choosing the CAEM codes

We select the codes that match what you actually do, and check whether any of them triggers a permit.

Documents and filing

We draft the constitutive act and the statute, prepare the file and submit it to the Public Services Agency.

Accounting and payroll

In a business built on people, payroll starts in month one. We take it on together with your monthly accounting.

Frequently asked questions

What paperwork does a warehouse need?

For an ordinary commercial warehouse, none: storage is not a licensed activity and is not a commercial activity, so nothing is filed with the town hall either. The paperwork arrives with the goods. If you store food you need a food safety registration certificate from the National Food Safety Agency, at 150 lei. If you hold uncleared goods you need an authorisation from the Customs Service and a guarantee.

What does the law require of a bus station?

A bus station is an activity connected to road transport and is registered with the National Road Transport Agency. The company must cumulatively meet the conditions of material base, financial standing, professional competence and good repute, hold the right to use the building and land for at least a year, and employ a transport manager answerable for the station. The minimum facilities are written into the statute, from the ticket office to a waiting room seating at least 20.

Do you need a licence to clear goods through customs for other companies?

Yes, if you do it as a customs broker: it is the only licensed activity in this category. The licence is issued by the Public Services Agency for an unlimited term and costs 3,250 lei, halved for a company registered no more than a year before it applies. There is a second route, though: the Customs Code allows customs representation by any economic operator meeting the authorised economic operator criteria, with no broker licence.

How do you start a courier company in Moldova?

You register the company, then notify ANRCETI before starting. No approval is waited for: the general authorisation regime gives you the right to operate from the moment of notification, and the certificate and entry in the public register arrive within 15 days. The paperwork is free and does not expire. Each year you pay a regulatory charge of up to 0.1% of the previous year’s postal service revenue.

Can one company do warehousing, forwarding, customs and courier work?

It can, and in practice that is how logistics is sold — one contract covering the whole chain. The CAEM codes are declared together, up to five principal activities. What does not mix is the paperwork: the broker licence is issued to the company and carries conditions of its own, the ANRCETI notification brings an annual charge on postal revenue, and a customs warehouse requires a guarantee. We will show you what belongs in one company and what is better kept separate, before the file is lodged.

What does the paperwork cost, branch by branch?

An ordinary warehouse: nothing. A food warehouse: 150 lei for the food safety certificate. Courier: the notification is free, but you pay up to 0.1% of postal revenue every year. A bus station: registration carries no fee, though the facilities the law requires do cost. Customs brokerage: 3,250 lei for the licence, or 1,625 if the company was registered no more than a year before applying — a good reason to register the company first and ask for the licence second.

What happens if you operate without being registered?

For activities connected to road transport carried on without registration or without the required authorisation, the fine for a legal person is 25,000 to 30,000 lei, doubling on a repeat in the same calendar year. For customs brokerage the risk is a different one: the licence is withdrawn if the company commits two or more customs offences costing the budget at least 500,000 lei cumulatively within a year.

Start with the name, we carry the rest

We check the name, choose the codes, draft the documents and file them.

Start the registration